7. Where to get more help?
Follow this link if you want to know more about our Computing Support Group, Please contact us in case you have any questions, you need further consultancy, or simply you want to know more about this Service.
Any questions, support queries that are not answered by these documentation pages or technical problems should in the first instance be sent as a ticket to the CSG support desk at firstname.lastname@example.org
Please remember to include relevant information in your e-mail request. If you have an issue relating to a specific VM then please include that VM's name (from cloud.doc.ic.ac.uk, its hostname (cloud-vm-WX-YZ.doc.ic.ac.uk) or its IP address (146.169.WX.YZ).